Placing Orders: Feel free to use our on-line shopping cart. If you're having problems with the cart contact us and we will get you a quote within 1 working day.

Minimums: We do not have a minimum order amount and you are welcome to order as little, or as much, as you want.

Backorders: We strive to keep all of our items in stock at all times however, we do occasionally run out of items. If you place an order and an item is out of stock on the order, we will delete the out of stock item and process your order like normal. You will be notified via email regarding the out of stock item. We apologize in advance for any inconvenience that this may cause you.

Shipping: We are happy to ship with both USPS Priority Mail, USPS International shipping and UPS. Priority Mail normally takes 2 to 3 days but may take up to one full week to reach you. Fed Ex transit time varies based on your zone. However, some zones take up to 9 days, so keep that in mind when placing your order. Our shopping cart will charge your card at the time that you place your order.Because both FedEx and Priority Mail are zoned, if you choose an incorrect zone, we will charge you the correct shipping price. With the Postal Service's zoning program, this could be a difference of up to $8 per pound. Please take care to verify that you are choose the correct shipping rate for your package.Additionally, cancellations, as well as additions and changes to orders can only be accepted up to four hours after your order has been placed. Credit Card orders that are cancelled after packing for any reason are subject to a 10% restocking fee.

Custom Blend Orders: Would you like us to create a favorite blend, unique for you? We would be happy to accommodate you with a six 5 oz bar of soap minimum order. Call or email to order a custom blend order just for you. Please allow 3 to 6 weeks for delivery of your product depending on your order cold processed or melt & pour. Melt & Pour as well as lip balms would have a much shorter shipping time as they can be prepared almost immediately. Custom orders will not be refunded.

Payment Methods: We accept Visa, MasterCard, and Google Checkout. We do accept personal checks.

Be sure to double check your address. If the package is sent out with the incorrect address, and it is returned to us, you are responsible for the reshipping costs.

Core Privacy Values

We will not sell or rent your personal information to anyone

• We will not give personally identifiable information to advertisers
• We utilize safe, secure technology to protect your personally identifiable information
• We do not tolerate spam

Security

In an effort to keep your information confidential, Network Solutions provides its Members with the highest industry standards for secure servers - Secure Socket Layers (SSL) and firewalls. Unfortunately, perfect security does not exist on the Internet (or in the real world, for that matter) - so we cannot guarantee that your information cannot be guaranteed. However, we will do our best to continue to ensure the security of your private information.

Refund Policy:  If you are dissatisfied with your order (other than a custom order) for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Kim's Soap & Such, 189 W. Chicago St., Coldwater, MI  49036

We Want to Hear From You

Your opinion truly counts. Our Site was designed to make your purchases with ease and understanding. Please contact us with any questions or comments.